Don’t ignore light repairs and maintenance
The significance of regular repairs and maintenance cannot be overstated, as these practices are essential for preventing more extensive and costly damage over time. As the well-known adage suggests, neglecting routine tasks such as oil changes can dramatically reduce the lifespan of a vehicle; similarly, failing to maintain property leads to premature deterioration. This principle is particularly relevant to homeowners' associations and condominium associations. While maintenance and repairs do require financial investment, they ultimately help communities avoid far greater expenditures associated with major failures or disasters.
Unfortunately, convincing board members of this necessity is an ongoing challenge. Board members must recognize that proactive repair and maintenance strategies are crucial for safeguarding their communities against larger future expenses. Although the initial outlay may appear substantial, these actions generate long-term savings by mitigating the risk of severe damage.
By fostering a culture of responsibility and foresight within their communities, HOA and COA boards can ensure ongoing property value and resident satisfaction without relying on external mandates or reacting only after significant issues arise. Instead, implementing a structured schedule for inspections and routine maintenance empowers associations to identify concerns early and address them efficiently, reinforcing the association’s commitment to the well-being of its residents and the long-term integrity of shared assets. This proactive mindset not only helps avoid the pitfalls of deferred maintenance but also builds trust among homeowners, demonstrating that their community leadership prioritizes both safety and fiscal responsibility.
Community Association Managers (CAMs) should consistently underscore the importance of proper upkeep. I strongly suggest partnering with vendors to organize webinars for board members, offering valuable guidance on maintaining and repairing common areas within their communities. And be updated with mandates to make sure that the community are complying for all structural and non-structural. Remaining informed about evolving legal and regulatory requirements ensures that associations are prepared to address any new standards related to building safety, accessibility, or environmental impact, thereby reducing potential liabilities. By combining diligent routine maintenance with proactive attention to compliance, boards position their communities to thrive, maintaining both the physical integrity of their properties and their reputation for responsible governance.
In addition, prioritizing repairs and maintenance demonstrates a forward-thinking approach that benefits everyone in the community. When boards act promptly, they reinforce a sense of trust and confidence among residents, making it clear that their association is committed to responsible stewardship and the preservation of shared assets. This proactive attitude also fosters better communication with homeowners, encouraging ongoing dialogue about the importance of regular upkeep and collective investment in the community’s well-being. Ultimately, by making timely decisions and taking preventative measures, associations can avoid unnecessary disruptions, maintain a positive reputation, and ensure that both current and future residents enjoy a safe, attractive, and financially secure environment.
Enough is Enough
As I reflect on my journey into the HOA management field, I have often wondered whether I should have started sooner. However, I have come to realize that my path has been shaped by experiences and opportunities that have allowed me to develop the skills and knowledge necessary to excel as a Community Association Manager. This role uniquely enables me to utilize all of my expertise in one position, allowing me to effectively manage homeowners’ associations and make a meaningful impact.
Upon entering industry, I quickly became aware of a troubling trend: many management companies view their communities simply as business accounts, prioritizing profit over genuine care for residents. This perspective was difficult for me to accept, as my own ideals of community service extend well beyond the monthly assessments paid by homeowners. My commitment lies in ensuring that communities are clean, that residents’ concerns are heard and addressed, and that issues are resolved rather than overlooked or forgotten. I believe that homeowners deserve exceptional management in return for their hard-earned money, and my goal is for them to feel proud to live in a community managed with urgency and dedication.
Starting with my own management company presented its own set of challenges, especially as I consider the balance of increasing responsibilities with my personal journey. Despite this, my conscience will not allow me to stand by while homeowners' associations are underserved. I am committed to changing the culture of the industry, demonstrating that trustworthy and dependable management companies exist. I want every HOA to recognize that there are managers who truly care about each homeowner, and who see themselves as partners in building stronger, more vibrant communities. The negative reputation created by indifferent management must be corrected, and I am determined to be part of that change.
For me, the role of Community Association Manager means being involved in every aspect of managing a community: from answering financial questions, to communicating with vendors, conducting project walkthroughs, overseeing ongoing projects, and ensuring that every vendor is paid promptly for their work. I believe that nothing and no one should be overlooked. When vendors are treated well, they take greater pride in their work, which leads to better results for homeowners and enhances the community’s reputation. Ultimately, this level of commitment ensures that homeowners see the true value of their investment in the association.
I am on a mission to transform the HOA management industry by advocating higher standards and a renewed sense of responsibility among management companies. My hope is that this dedication and drive will inspire established companies to reevaluate their practices and take greater accountability for the communities they serve. By promoting genuine care, transparency, and responsiveness, I aim to encourage industry to move beyond profit-driven motives and embrace a culture of service that truly benefits homeowners and strengthens communities.
I am dedicated to fostering improvement in both Homeowners Associations and Condominium Associations. My mission is to ensure that every community receives the attention, care, and professionalism it deserves. By advocating for higher standards and genuine responsiveness, I strive to create associations where residents feel valued and proud of where they live. This commitment extends to every aspect of management, reflecting my belief that the foundation of strong communities lies in trustworthy, dependable leadership and a service-oriented approach.